Privacy Notice

Last updated: 11 November 2026

Who is responsible for your information?

Elaine Johnston is responsible for the personal information collected through this website. You can contact her at info@elainejohnston.co.uk or at 4 Tudor Park, Holywood, BT18 0NX.

What information does the enquiry form collect?

The form asks for your name, email address, phone number, preferred contact method and, optionally, a short message. Please do not include urgent or sensitive health information in the form. You can discuss personal details directly with Elaine.

How is your information used?

Elaine uses your details to respond to your enquiry and, if you choose to proceed, to discuss or arrange a session. Enquiry details are not used for marketing.

The lawful basis for handling an enquiry is taking steps at your request before a possible booking. Elaine may also rely on her legitimate interests in managing and responding to related communications.

Who receives your information?

Your enquiry is sent to Elaine’s email inbox using Hostinger’s website hosting and email services. The website does not store the enquiry in a database.

If you use a booking page, Acuity Scheduling processes the information you enter there under its own privacy policy. This website also loads fonts from Google Fonts; opening the map link may connect you to Google Maps. Those services may receive technical information, such as your IP address, when used. See the Acuity/Squarespace privacy policy and Google privacy policy.

How long is information kept?

Elaine keeps enquiry information only for as long as needed to respond and manage any resulting booking, then deletes it when it is no longer needed. If you become a client, relevant information may be kept as part of client records for as long as needed for the client relationship and applicable legal or professional record-keeping requirements.

Your rights

You can ask Elaine for a copy of your personal information, to correct it, or to delete it where applicable. You can also ask her to restrict or object to certain uses. Contact Elaine at info@elainejohnston.co.uk.

You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.